Whilst parcel carriers have offered estimated delivery time alerts to consignees for several years, the palletised freight industry has never quite kept pace, with most pallet networks providing only a general day of delivery indication.
This is all set to change though, with the launch of an unparalleled 2-hour ETA service by Palletways, Europe’s largest pallet network, of which Acclaim is a member. This new facility, the first of its kind within the palletised freight industry, will send an email or text message to you or your customer on the day of delivery, providing a two-hour window in which the consignment is due to be delivered. Not only will this improved visibility reduce the number of phone calls from your customers chasing delivery, but it will provide you with a premium service to offer your customers as standard.
Mark Robinson, Acclaim’s Managing Director commented: “The Palletways portal already allows us to offer a significant level of visibility and transparency for every pallet collection and delivery, and the new ETA system enhances that to a whole new level.
With a guaranteed 2-hour delivery window, warehouses can book in and manage deliveries more effectively, and unmanned locations no longer run the risk of missed deliveries. This is a positive step for the industry - finally, companies dealing with palletised freight deliveries will be on the same footing as those using parcel carriers and we’re excited to be able to offer this service to our customers.”
Acclaim offer fast and reliable pallet distribution throughout the UK and Europe, including next day, economy, timed and Saturday deliveries and collections. As a one stop shop for logistics, Acclaim also provide a premium parcel delivery and collection service via APC, the UK’s largest independent parcel overnight network, and a Custom’s approved port-centric ETSF (ERTS) facility, for goods imported to Southampton.
If you have a UK pallet for delivery, or you need to deliver a pallet to Europe, please call Acclaim to discuss your requirements on 023 8086 0722.